TSB hit by yet another IT problem

TSB — which is owned by Spain’s Banco Sabadell — said on Monday some of its customers are having problems using its internet banking facilities, its mobile app and its telephone self service.

The new IT problems come just weeks after TSB said its recent, major IT meltdown contributed to a statutory loss before tax of £107.4 million in the six months to June 30, 2018.

“We’re aware that some customers are having issues this morning using internet banking, the mobile app and telephone self service,” tweeted TSB.

“We are currently working to fix this issue. Please accept our apologies for any inconvenience caused.”

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Mark McSherry
Dalriada Media LLC sites are edited by veteran news journalist Mark McSherry, a former staff editor and reporter with Reuters, Bloomberg and major newspapers including the South China Morning Post, London's Sunday Times and The Scotsman. McSherry's journalism has also appeared in The Washington Post, The Guardian, The Independent, The New York Times, London's Evening Standard and Forbes. McSherry is also a professor of journalism and communication arts in universities and colleges in New York City. Scottish-born McSherry has an MBA from the University of Edinburgh and a Certificate in Global Affairs from New York University.