The Cumberland Building Society announced on Monday that Stuart Miller will take on the role as its new chief executive officer, subject to regulatory approval.
Joining from Newcastle Building Society, Miller has more than 38 years of experience in financial services and will succeed Des Moore in 2026.
“Stuart, who most recently served as Chief Commercial Officer vows to carry a ‘people first’ ethos into the new era, something that the Cumberland Building Society has prided itself on for 175 years,” said Cumberland .
“As Cumbria’s largest financial institution, with 31 branches across Cumbria, Northumberland, Lancashire and South-West Scotland, The Cumberland is steeped in its role as a local partner, safeguarding financial wellbeing and supporting community roots.
“As incoming CEO, Stuart reinforces this vision. Known for his passion for customer relationships and his hands-on work supporting high streets and rural communities, Stuart brings invaluable experience in ensuring traditional branch services remain strong.
“His role on projects, such as The Future of Rural Retail and the Government’s High Street Task Force, spearheading efforts to protect financial access in underserved regions, makes him a natural fit for The Cumberland.”
Miller said: “The high street matters, because it’s where communities connect. When a branch closes in a rural area it’s not just a financial service that disappears, it’s part of the social fabric …
“I’m honoured to step into this role and am grateful for the opportunity to work alongside Des during this transition. His leadership has shaped The Cumberland’s success, and I look forward to building on that strong foundation as we move forward together.
“The Cumberland will continue to evolve, embrace new technologies, and adapt to modern challenges. But at its core, the commitment remains unchanged, human relationships, community trust, and care for members will always be the heartbeat of what we do.
“We need to provide those human interactions to offer tailored guidance and to put a face to a name.”