Wilmslow-based pet and vet retailer Pets at Home Group — where CEO Lyssa McGowan left the business on September 18 and Ian Burke assumed the role of executive chair — said its profit before tax fell 21.9% to £36.2 million for the 28 week period to October 9, 2025.

Group revenue fell 1.3% to £778.3 million.

Pets At Home Interim Executive Chair Ian Burke said: “Stepping into the role as Interim CEO 10 weeks ago, I set out with a clear agenda – to establish a firm grip on the issues facing our Retail business, whilst maintaining the positive results we’re seeing in areas such as Vets.

“For over 30 years, Pets at Home has been a business with a clear purpose, an established market and loyal customer base, but it’s clear that urgent and necessary action is needed to return the Retail business to growth to meet both our own expectations and those of our investors.

“I’ve spent time visiting over 100 Pet Care Centres and engaging with colleagues at all levels of the business to establish where the challenges are isolated, resulting in the implementation of a retail turnaround plan with four clear priorities of Product, Price, Execution and Cost.

“We are returning to our retailing roots to stabilise and rebuild momentum in our Retail business, and to lay the foundations for a new CEO in due course.

“At the heart of our business remains 17,000 trusted and passionate colleagues and vet partners, and it’s through them that we will deliver future growth. I am grateful to them all for their unwavering dedication and energy and together we’ll ensure the business can thrive again.”