Global digital business service provider Teleperformance has chosen Bruntwood SciTech’s contemporary workspace and leisure destination Bond in Manchester for its new UK headquarters.
Bruntwood SciTech — a joint venture between Bruntwood, Legal & General and Greater Manchester Pension Fund — is the UK’s largest property platform dedicated to growing the nation’s innovation economy.
“Headquartered in France, Teleperformance is a publicly listed company and world leader in digital business services, employing over half a million people across 100 countries,” said SciTech.
“Specialising in digital customer experience, AI, cloud services, data security, and transformation, they provide consultancy for a range of industries including retail, financial services, government, automotive, e-commerce and travel sectors.
“The firm is opening a new central Manchester hub, taking 24,000 sq ft across three floors of the recently transformed Bond building, providing a regional HQ in the heart of the city, including its own dedicated entrance.
“This location enables Teleperformance to benefit from Manchester’s highly skilled talent pool, accessed through Bruntwood SciTech’s well-established university and alternative training partnerships as it looks to boost and grow its workforce.
“Teleperformance will use the base to work with clients across different industry sectors, as well as hosting employee training and client events supported by the market-leading amenities on offer.”
Bond is a Grade II listed, former 19th century Victorian bank, which Bruntwood SciTech transformed into a modern workspace in 2023, designed to support innovation-led businesses.
With Teleperformance locating to Bond, all 50,000 sq ft of workspace in the building is fully let, just ten months after work on the site finished.
Karl Wise, Executive Director at Teleperformance, said: “Teleperformance is delighted to be moving into Bond which will serve as a modern, exciting workspace for our employees and also our clients that we work in close partnership with.
“The building will also act as our UK innovation hub where we will showcase some of our market leading customer experience technologies, insights and processes.
“We have been operating in Manchester for over 10 years so know the city well and believe it is one of the country’s most dynamic and influential cities, both culturally and economically while additionally having a thriving digital and tech scene.
“We see it as important that Teleperformance is part of this and being part of Bruntwood’s SciTech portfolio is a perfect fit to support our UK and international growth strategy.”
Joshua Hancock, Associate Commercial Director for Bruntwood SciTech, said: “We are committed to building city-wide ecosystems of like-minded businesses who can collaborate, grow and thrive. Teleperformance is a perfect example of how we are doing just that by bringing in globally leading brands with big ambitions.
“It’s a business that is pushing the boundaries of digital technology and AI, making it a fantastic addition to our community. They are a prime example of an innovation-led business wanting to be based in the city centre but needing access to highly-skilled talent which we can provide them through our extensive partnerships in Manchester.
“After working closely with Teleperformance to explore how we could best support them, their decision to choose Bond for its highly quality workspace is testament to the work we’ve put in to create a location that caters to many different business needs, provides plenty of flexibility, best-in-class amenities, and the opportunity to work alongside some of the most innovative businesses operating in the city today.
“We’ve helped Teleperformance to create a bespoke design and their own self-contained entrance, giving them a fantastic, personalised experience.”